In MEX 16, it is possible to engage the MEX Professional Services Team to change the format of Standard Printed reports as a Paid Service. These reports are located throughout MEX 16, and are typically generated via a Print icon at the bottom of the screen.
Some examples of this might be the:
- Work Order Report
- Purchase Order Report
- Request Report
- Invoice Report
- QR Label Report
If you desire to engage MEX to have this report changed, please send through details from an Authorised Contact to either the Support team at support@mex.com.au to escalate to the Account Managers, or reach out to your Account Manager directly.
The details that should be included in this request are:
- The Report Name
- Summary of changes to be made (e.g. columns / fields removed / added / modified, formatting changes)
There will be more opportunity for information sharing during Scoping with the Professional Services Team. Having the below information included within the request, or prepared before Scoping, will assist with the process:
- Built in Filters - E.g. Exclude Work Orders with a status of Cancelled
- Parameters to add / modify on the Report Display Screen - E.g. Change date parameter to use raised date rather than finished date
- Regionalisation - Specify if the report is to be regionalised or not
- Will the report sorting / modified? E.g. Sort by each work order’s finished date and time in descending order
- Will Grouping be added / modified? E.g. Group work orders by the level 1 parent of the asset they are listed against. Include an asset number in each group’s header
- Will any Summaries be added / modified? E.g. Include a group-level summary displaying the number of work orders per level 1 parent asset